I am also having a FedEx problem. Checked the tracking info and it says they delivered a pkg to me at 7:48pm on Fri Dec 1. When I contacted them on Mon 12/4, they said that sometimes the drivers get overloaded and just scan items and deliver it when in the area in a day or 2. How stupid is that??!! Why scan and have the tracking info say "delivered" when it isn't??!! Well to make a long story short, STILL to this day (12/16) have not rcvd the package. Fed Ex told me to call the place of purchase (Circuit City) and take it up with them. Gotta tell you--Circuit City Customer Service is HORRIBLE!!!! Hope no one has to go thru what I did. Finally, yesterday (12/15) Circuit City arranged for me to pick up the item I ordered in a local store. I will NEVER buy or order anything from CC again. I wish there was a way to pick my shipping methods too, cause FedEx isn't that great either. They seem to just push their problems off. NEVER (yet) have I had any problems with UPS!!