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Is it the flat top with no burners??
I have one of those and there is a special cleaner that you can get at Publix or WalMart. It comes in a white bottle with a gold cap.
(I am sorry that I cannot think of the name.)
ALSO, at Target they sell a flat plastic scrapper for it. Just apply the cleanser, let it sit and then either wipe it or safely scrubbit off with the plastic scapper.
My oven did not recommend any household cleaner except it.
This has gotten off stains that I never did think would come off or had been on there for a long time.
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