I'm not sure what type of tracphone you are using..but on mine, when you are creating a message, you have to hit the menu button. There you will see different options, you have to scroll through those options...(mine show iTAP English, iTAP French, iTAP LA Spanish, TAP English, Tap French, Tap LA Spanish, Numeric, and Symbol) You have to change to what ever option you want everytime you change from all cap to lower case. Also have to change when you want a symbol such as ?./ etc. So for example, if you start a sentence, you have to go to the option that gives you all caps...type the first letter, then go back to the options and select lower case.

It's really a pain...I'm not sure if there is an easier way to do it (or to explain it for that matter..lol)

HTH