Amazon.com: Unscrewed: The Consumer's Guide to Getting What You Paid for: Books: Ron Burley

This book tells how to get satisfaction when you have been ripped off and/or treated horrendously by customer service. This man is a genius he has come up with effective ways to get the attention of someone who can really help you get your money back/a new product or whatever the situation may be.

__________________
The political system is broke and it's a joke.