Quote:
Originally Posted by jmeadows  I wish we could do that at my store. Whenever I ask for a raincheck w/ something w/ ECB they get all panicked and say they don't know how to do that. They could give me the raincheck for the sale price and then when I redeem it I could contact customer service and "maybe" get my ECBs.....tried it once, nightmare!!! Gave up on that one!! |
I had problems when I asked for rainchecks so I emailed CVS. Here is the reply I received.
> Thank you for contacting CVS/pharmacy about our raincheck policy. Stores
> are allowed to write rainchecks for Extra Bucks sale items. We prefer to
> offer a substitute item, so that our customers do not leave empty
> handed. However, in the example you provided, the raincheck would be
> written for 0. I apologize for the inconvenience.
Went to the store & they refused to give me rainchecks even after showing them the email. Called CVS & she said that all CVS stores are to give rainchecks on everything except seasonal items. She is contacting the DM who is to take care of the problem at this store.
I did go to another CVS & asked for a raincheck & the cashier got confused. Showed her my email & told her about the call & she wrote a raincheck. Made a copy of my email too. This is the third CVS store I asked for a raincheck & at each one they got confused.
Shows what kind of training they are giving their cashiers. From what I have seen they just teach basics on the register & that is it.