I have a Kenmore He4t washer and matching dryer. Mine are two years old. The washer is great -- I love it. It gets my clothing very clean, uses less water than a regular washer and spins a lot of water out of the clothing to cut down on dryer time. The dryer is ok -- I wouldn't say I love it, but it does the job. I did have a problem when I first got it that it would stop before the clothes were completely dry. I called for service and it turned out that the door was misalligned (should have been fixed at install, but wasn't) so if something inside would bump up against it while tumbling, it would open the door very slightly and stop the dryer. Once that was fixed, the problem went away. I sometimes have problems with some of the clothing in the back of the dryer still damp (clothing in the front is dry). I had the same problem with a previous dryer (totally different model). This is a common problem with any of the new dryers with 'moisture censors'. I simply use the timed dry cycle for the damp clothing and that takes care of the problem.

I love that the dryer is usually finished before the washer, so no more waiting for the dryer to do another load of clothing.

Honestly, I have had more trouble with other service companies (especially HH Gregg) than I've had with Sears. Maybe I'm just lucky, I don't know. All of my appliances are 'high end' Kenmore and we always seemed to get very seasoned service techs who come out.

Sarah.....mom to Jason & Devin