I recently sold an item on ebay to a brand new (0 feedback) buyer. The item was movie ticket vouchers. The auction explicitly states the total value of each voucher and that its good only on Universal Pictures (but I do state that what they do once inside the theater is up to them). The information about only being good on Universal Pictures is the first sentence in the auction.
So, this buyer says that he didn't know that part and is asking for a refund (even though he hasn't yet paid) because he wants to see an Batman at the local IMAX...and that he rarely goes to see movies, so he really isn't interested in using the tickets to see anything else....which is weird because if he just wanted to see one movie then why did he buy six tickets from me?

Anyway...just looking for some advice on the best way to handle...especially now that sellers can't leave negative feedback to warn future sellers. My first impression of this guy is that he is a careless buyer and is unaware of how his actions affect the seller.

Ok...suggestions please???