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I am not sure, but I do say in bold.........NO RETURNS.
I would just tell him, that your policy is no returns and he should have read the auction more closly.
Everything is stated in the auction.
He may get mad but he is a new buyer........ so ............ he is out of luck. I bet he has been on ebay before and had alot of negative feedbacks, and just got a new name.
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