My 2 Herbal Essences Mani/Pedi vouchers FINALLY showed up today! It said 4-6 weeks and it took 10!
I tried to call them, but they passed the buck by saying it was a 3rd party taking care of it. I asked for the 3rd Parties number but they would not give that out. They said all I could do was email Clairol. I did that but I also called the Clairol corporate # to complain and they did send me out a free product coupon for my inconvenience. That showed up before the vouchers arrived!

Now I go online to see where I can use them and it says I have to call the concierge to get a venue location in my area. I called them and they only have 2 in my state. One is 2 hours away and 1 is 2 1/2 hours away. I live in a pretty populated area, so I am a bit surprised. I am within 30 miles of a pro football team, but can't get a manicure place!
They told me they would have to call me back with a location I can use it at. That will take about 5 days! What a hassle!!!!

I read the terms and conditions on the voucher (which by the way you do not these terms until you actually receive the voucher, these are different than the ones on the site when you print out the original forms) and you can only use it at the same salon once! So now I have to find 2 salons in my area. It is rather annoying because they let us get 2 vouchers per person, but now I have to see if there are actually 2 places I can redeem them at. WOW.

Sorry this is so long, but I just wanted to let ya know what you may be in for!