I purchased perfume on ebay (Vera Wang Princess) as a gift for my daughter. I received it quickly, wrapped it and then stupidly left positive feedback. When my daughter opened it, although it was new and sealed, it was obviously not the real thing. The color was wrong (dark blue when it should have been a light purple) and the smell was awful. I know what it should look and smell like since I've purchased it many times before at different department stores. I wrote to the seller, but haven't gotten a reply. I also sent an email to ebay's customer support. Does anyone have any ideas on how this might be resolved? Is there a way to retract my feedback? Will I get my money back? By the way, I used paypal. Thanks in advance for any thoughts on this.

UPDATE: Paypal just notified me that the seller has given me a full refund including shipping. I think it's pretty amazing how quickly he responded to the claim, considering that he never answered my emails. I hope that ebay takes some kind of action too since the fragrances are counterfeit. Thanks again for all your help, fellow my couponers! Hopefully in the fall I'll have the chance to change my feedback to a negative.