OK, the Herbal Essances "Concierge" never called me back when they were supposed to, so I called them. They do have a salon near me, but I have to make the appointment through them. They said they had a misunderstanding with the salons and most won't accept the vouchers because they think they won't get paid. They have to call and make the appointment because they have to guarantee payment to the salon! At least I will still get them, but what a hassle!