I work in a call center. Telemarketing. We try to upgrade people into newer cars. Well, as times are tough with car sales, people are not wanting to purchase or set an appt to even have thier car appraised. Truly, gut feeling, the company is on the way out the door. They have already had thier first round of layoffs and also quit matching 401k's. We are even having to pitch a wrong number. I do hope it gets better, but I truly have my doubts.