Where I am at, all the stores with the big ticket door buster things give out tickets to the first people who bothered to get in line at some nutty hour and spent the night. One thing this does is discourage the mad rush. It also results in people going home when they see they can't get the prized item, so the store loses potential sales on other items. The stores that don't give out tickets are wanting/encouraging all those people to stick around and rush the store. That is the plan and, it this case, the plan worked perfectly. The stores that don't bother to manage the rush are culpable IMO. It isn't a random occurance that someone is injured, and it is most likely the one's at the front who got there early and followed the rules.

Tell me, if your loved one was crushed, do you believe you would want to "blame the crowd" and go on with your life, or would you sue the store that created the crowd to assure someone else's loved one doesn't suffer the same fate next year?

This company created a dangerous situation that is somewhat comparable to the infamous "WHO" concert 20 years ago. As a result of that tragedy, large venue festival seating no longer happens. And, concert organizers realize crowd control starts outside the doors. Sure, the WHO crowd is what crushed the concert goers, but it was the concert organizers who created the situation that led the crowd to behave the way it did.