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Old 01-14-2009, 10:54 AM
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marilynk marilynk is offline
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Quote:
Originally Posted by dannic View Post
"OH PLEASE! If they had overcharged you, you would have told them how to do their job." Um no Marilyn, unlike you I would never tell someone how to do their job. I may point out the error but they have trainers and managers to tell them how to do their job.

I still stand by the fact that employees are TRAINED to look in carts and make sure everything is rung up. If they are too lazy to do that or not smart enough to ask if something was paid for then perhaps companies need to be a little wiser about who they hire.
Ummmm.....how about you show a little respect to the cashiers who work hard, and at best have a difficult job instead of labeling them dumb and/or lazy.

Yes, they are trained to look, but you know what? We all make mistakes, and a simple question to the cashier "did you get the XXXXX in my buggy?" is not telling them how to do their job. It's being a kind, considerate, ethical and moral human being!

I agree that in a large order with lots and lots of stuff, missing an item is understandable and happens. But, when you only have a few items and one item is $45, and your total is $30--it's obvious that it's not correct!

Would you want your teenager thinking it's ok to walk out of store w/ merchandise that they didn't pay for? Cashier error or not?
If you owned a store would you want customers to think that it's ok to walk out of the store with merchandise that they didn't pay for?

I stand by my statement that it's hypocritical to NOT saying anything when you're undercharged, but "bring it to their attention" if they overcharge you....
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