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Old 06-09-2009, 06:44 PM
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TinkRBell TinkRBell is offline
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Join Date: Jan 2000
Location: Northeast Indiana
Posts: 4,804
Need a little advice here about an item I received.

I won an auction for a microwave grill pan. I was the only bidder so I did get it for the opening bid. In the auction it states that if there are any flaws they are disclosed. Nothing was. When I got the pan, 2 of the 4 rubber type feet had chunks out of them so it doesn't sit level. I informed the seller and she was nice about it and said she'd ship another out right away. This second one was supposedly shipped Priority on May 28. I do have a tracking number and there has been no activity listed other than the very first message about "electronically notified to expect the package for shipping". On the defective item, it was scanned several times along the way and I received it in 2 days as we are in the same state. I've kept in contact with the seller and her last message to me was " Hello, I have checked and am still getting nothing on this. I know that to ship another one they will charge another $4.75....I'm not sure what to do at this point. It should have been there long ago."

Isn't it her responsibility to get one to me? How should I respond? Her feedback is 7500+ with 99.7% positive. Thanks!
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