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Mary -
Capital One tried pulling that with me a couple months ago. I called and raised cane. They wanted to raise my rate from 9.99% to 17.99%. When I called they said they could see that I have been a good and loyal customer for years and that I had an exempliary credit rating. I told them if this was their idea of rewarding loyal customers that it seemed much more like a punishment and they could cancel my account and I was prepared to pay it off right then and there. They ended up dropping my rate to a fixed 7.99%. Afterward the girl told me they (Capital One) were hoping people wouldn't read the notification and that I would be shocked too know just how many consumers were unaware thier rates had been raised and would never call.
I AM SICK AND TIRED OF TAKING HITS FOR PEOPLE THAT ARE IRRESPONSIBLE WITH THEIR CREDIT!!!!!!
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