I wrote to the this morning about my missing 320 points. Here is their answer:

Hello Susan,

I went ahead and added 320 tokens to your account.

Here is the steps to watch all videos to ensure you get all your tokens.

1) refresh (click the F5 key) the page with videos
2) click on the first video
3) wait till the video is finished and then close the page
4) refresh (click the F5 key) the page with videos again
5) click on the second video
6) and repeat till you watch all of them.

Note: Do not click on the next videos until the previous one is finished
otherwise you will get the tokens for one video only.

Have a nice day.

Andy

I was SHOCKED that I received a reply within hours and I got my points!