I would say your mom just needs to file a Non-Paying Bidder complaint against her and be done with it. You can't make her pay. You also can't leave her negative feedback. He excuse is obviously BS and almost as bad as her spelling and grammar. Your mom should relist the bracelet. She'll get her fees back from the initial sale after the NPB. I would also block the woman from bidding on any future auctions.

JMTCW,
Renee