Thread: Tracfone
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Old 12-23-2009, 07:59 PM
Anonymous
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Tracfone is a company out to make money and not service their customers.
I spent 5 hours and then 4 hours with their people attempting to receive a signal.
They promised 2 times they would send new phone and correct the problem.
I can see the tower out of my window. My son comes home and has 5 bar with an another service.
When I called to check delivery, I was told a supervisor had cancelled the order, because we should have service.
The supervisor should look at the records of conversation and honor the agreement to send new phones.
Tracfone needs to teach their supervisors the business.
Or is their business to service the customer the same as a farmer services his cows.
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