I can't believe the email I received from a seller regarding an item I won yesterday on eBay. Can you guess this is a new seller, zero feedback? I'm not really sure how to proceed from here. As the email indicates below, the item was below ten bucks, she didn't think she made enough on the suit, and she wants me to forget it. If I pay her I am wondering if she would actually send the suit. Can you imagine if we could all change our minds on selling items on ebay because we didn't make what we were hoping for?

"I'm sorry, I did not get what I was hoping for this suit, so I will not be selling at this time. Thank you so much for your interest, though. "

Is that quote in blue really from the seller??? OMG! She needs to be turned in.

eBay's policy for sellers:

eBay expects sellers to deliver a consistently high level of buyer satisfaction.

When a seller lists an item and a buyer purchases it, the seller and buyer have entered into a contract that both members are expected to honor. For sellers, this contract includes both formal requirements, as well as informal, common-sense obligations to provide good service to their buyers.

Sellers who do not fulfill these requirements and obligations are not honoring their contract and create a bad buyer experience. Sellers who generate excessive bad buyer experiences relative to their selling volume are at risk of violating the seller non-performance policy.

Buyer experiences are reflected in areas such as Feedback (including overall scores and detailed seller ratings), as well as item not received or item significantly not as described disputes.

Violations of this policy by a seller may result in a range of actions, including:

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Listing cancellation
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Forfeit of eBay fees on cancelled listings
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Selling fee schedule adjustments
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Requirements regarding payment options and potential holds on payments made through PayPal
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Limits on account privileges
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Loss of PowerSeller status
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Decreased visibility in search results
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Account suspension
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Referral to law enforcement

Keep us posted!

Seller's Email is in BLUE on the original thread. I filed a NonPerformance report with eBay. (Thank you for your help) Anyway, she saved me ten bucks by not letting me spend it on her suit. She just needs to learn the rules of eBay I think! So would you give her negative feedback for being naive and uneducated in her selling skills on eBay or let eBay send her the rules of selling through the NonPerformance complaint and let her learn that way? She's new, zero feedback.

Did you respond to her email? If not, I would send one and say "I don't think you understand. You agreed to sell me the suit at the winning bid and ebay's rules require you to comply." If she still refuses, I'd neg her big time. It's one thing to be uninformed, it's another to deliberately defy the rules.

Of course, a new seller, does she really care? Won't she just start again with a new id?

I could be way off base here, but from what her statement says.....I don't think she fully understands the way ebay works. She really should have educated herself first before listing....

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MyCoupons Is #1 for Holiday Shopping

Yes, I would neg and put as much of her email in the neg response that you can! I'm sorry, can't use newbie, etc. We were all new at one point - and we would never have done that. eBay spells everything out to newbies. Now especially!