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The Cafe - 'TC' So? Your daughter wants her belly pierced? Your cat keeps using the couch as a litter box? Your husband taped the Hockey game over your wedding video? Your neighbor has a gnome collection and it makes you mad? Pour yourself a cup of coffee and come on in to The Café! Talk amongst yourselves...discuss, question, reply, or respond to many subjects!

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Old 12-18-2009, 01:57 PM
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Christmas workers

Spinoff from the shoppers thread:

1. Dont get pissy with me because you are working a job that pays 5.00 an hour. Maybe that is all you are qualified to do.

2.Look me in the eye when you speak to me.

3. If I ask you to check a price, then do it. That is part of your job.

4. Do not TEXT when I am standing there in line and you are supposed to be ringing.

5. SAY THANK YOU! If it was not for people like me spending money in that store then you may not have a job....
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Old 12-18-2009, 02:22 PM
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Spinoff from the shoppers thread:

1. Dont get pissy with me because you are working a job that pays 5.00 an hour. Maybe that is all you are qualified to do. yes, I know people have bad days, but, would you allow a teacher to talk to your child in a bad way because they had a bad day??? NO!! So, I don't accept that from a cashier either!!

2.Look me in the eye when you speak to me. common courtesy here, I would think. Sadly, not many do this anymore.

3. If I ask you to check a price, then do it. That is part of your job. agreed. Also, if I ask you where something is, please don't just point and say "over there" and send me along. "over there" is pretty big.

4. Do not TEXT when I am standing there in line and you are supposed to be ringing.I have never had this happen to me, but, I can say that it goes both ways..... as a customer, don't be on the phone while your order is being rung up..... you will undoubtedly hold up those behind you

5. SAY THANK YOU! If it was not for people like me spending money in that store then you may not have a job....
AGREED again. When I go somewhere and the cashier does not say thank you, I say "you're welcome". They catch on pretty quickly. And, I'm sorry, as you're handing me my change, and saying "there you go...." that is NOT the equivelant of "thank you"!!!
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Old 12-18-2009, 02:33 PM
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These sentiments could have been expressed in a nicer way. You come across as being mad and grouchy.
Not everyone who is working a minimum wage job is doing so because that's all they're qualified to do.
This is what I meant by not seeing how you come across to people. You already have alienated half the people reading this by your attitude.
I don't care how much a person is getting paid it's difficult to keep pleasant for 8 or 10 or 2 hours. I dare you to try it and since you're more qualified than minimum wage (or so it seems from your posts condemning people who are stuck with low paying jobs) then it would really be a challenge for you as it would appear from your posts you really don't have a lot of experience interacting with people in a positive nice way. I dare you to attend to customers somewhere that is high volume and see how you're acting by the end of the day.
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Old 12-18-2009, 02:49 PM
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The point is....YOU took the job, so YOU should do your best. Low pay is NO EXCUSE for bad service/job performance. You knew the pay when you took it and I am sure you did not have an agreement saying you could half-ass your job because you don't make a lot of money!
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Old 12-18-2009, 03:03 PM
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Originally Posted by dannic View Post
Spinoff from the shoppers thread:

1. Dont get pissy with me because you are working a job that pays 5.00 an hour. Maybe that is all you are qualified to do.
Maybe they're getting pissy with you for another reason.
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Old 12-18-2009, 03:54 PM
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"These sentiments could have been expressed in a nicer way. You come across as being mad and grouchy.
Not everyone who is working a minimum wage job is doing so because that's all they're qualified to do. I said MAYBE that is all they are qualified to do.
This is what I meant by not seeing how you come across to people. You already have alienated half the people reading this by your attitude.
I don't care how much a person is getting paid it's difficult to keep pleasant for 8 or 10 or 2 hours. I dare you to try it and since you're more qualified than minimum wage (or so it seems from your posts condemning people who are stuck with low paying jobs) HOW DID I CONDEMN ANYONE??
then it would really be a challenge for you as it would appear from your posts you really don't have a lot of experience interacting with people in a positive nice way. I SAID MAYBE THAT IS ALL THEY ARE QUALIFIED TO DO... MAYBE...
I dare you to attend to customers somewhere that is high volume and see how you're acting by the end of the day. " Oh you have no idea what I deal with on a daily basis and never once have I been rude to someone...
I have to agree with the above poster, Low pay is no excuse for bad performance OR for being rude...
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Old 12-18-2009, 04:06 PM
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Old 12-18-2009, 04:14 PM
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The biggest reason why I don't like the Hi,how are you today question is because there are a lot of people that will just suck that right up and the next thing you know your caught in line for additional 10 minutes while waiting for their happy gab session to end.Also,If I'm limping and in obvious pain,don't ask me How I am today with a big smile on your face.That just makes me jealous that you are feeling so good and I am feeling so lousy,lol.
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Old 12-18-2009, 05:18 PM
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Originally Posted by dannic View Post
Spinoff from the shoppers thread:

1. Dont get pissy with me because you are working a job that pays 5.00 an hour. Maybe that is all you are qualified to do.Perhaps they are having to work a second job to make ends meet--after working their "regular" job, they might be a little on the grouchy side!

2.Look me in the eye when you speak to me.a lot of people don't make eye contact.

3. If I ask you to check a price, then do it. That is part of your job.maybe it is, and maybe it isn't--depends on what specifically you are asking for and at what point in your shopping experience you are asking!

4. Do not TEXT when I am standing there in line and you are supposed to be ringing.that I agree with you completely!

5. SAY THANK YOU! If it was not for people like me spending money in that store then you may not have a joband if it weren't for lowly $5/hr workers you would have to do all the work yourself--show a little kindness and respect to get kindness and respect....
Courtesy and respect is typically a two way street. Got to give it to get it. If you are noticing that you consistently receive bad customer service, perhaps the problem is you and not the other person.......just a thought
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Old 12-18-2009, 07:14 PM
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My only real complaint to workers is ... When you are handing me back my Credit card,or Savings Store card and I have my hand out to to you, don't then lay it down in front of me completely ignoring my hand out there all ready and willing to recieve it.I hate that! Thats the only thing that really bothers me.
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Old 12-18-2009, 09:11 PM
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Maybe it's the area I live in - North Georgia - I don't see so much of this. If I see rudeness, often times it's the customer, not the clerk.

Not to say I haven't seen rude clerks - but much, MUCH more so in another part of the country.

I do always try to smile though and at least say hello. Most things in life are a TWO way street. I think people forget that, both in offline AND online life.
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Old 12-18-2009, 09:35 PM
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I find that when I'm polite and kind to people they are likewise even if they were not that friendly to start with. I very rarely have a rude experience with a cashier or service person.
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Old 12-18-2009, 11:19 PM
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I always find if I smile at someone it seems to make them a little nicer to me. Try smiling and being nice first and see what happens.

I remember my Mom saying that there was nothing harder than working with the public. I try to remember that when confronted with a rude person.
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Old 12-18-2009, 11:35 PM
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I rarely run into all these rude people. Even at Walmart, the worst I usually deal with is someone whose aloof and just not paying attention, or slow.

Today my cashier was a teenage boy, he told me to "have a blessed day".

The last time I remember a semi-rude situation was a few weeks ago when I was returning something. You have to get your product scanned by the door greeter and she was fiddling with the carts forever while I just stood there. I'm kinda used to the door greeters being fairly worthless though, half the time they don't greet me and usually I have to go into the tunnel to get a cart. That's really my only pet peeve, usually my shopping experiences are positive.
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Old 12-19-2009, 01:36 PM
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Most of my shopping experiences are good. But that's because if they aren't, I don't return to that store. The only bad experiences I have these days are with rude shoppers who are oblivious to other shoppers because they are on their cells phone, park their cart in the middle of the aisle in a busy store, or are just rude.

In a cashier told me to "have a blessed day," I probably wouldn't return.
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Old 12-19-2009, 03:01 PM
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Originally Posted by jujubee2 View Post
Most of my shopping experiences are good. But that's because if they aren't, I don't return to that store. The only bad experiences I have these days are with rude shoppers who are oblivious to other shoppers because they are on their cells phone, park their cart in the middle of the aisle in a busy store, or are just rude.

In a cashier told me to "have a blessed day," I probably wouldn't return.
Can I ask why you wouldn't return to a store if someone told you "have a blessed day" ? Just curious why that would make you not want to return there.
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Old 12-19-2009, 03:34 PM
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Can I ask why you wouldn't return to a store if someone told you "have a blessed day" ? Just curious why that would make you not want to return there.
I don't like someone trying to foist their religious sentiments on me. It's cult-like and creepy. "Thank you" is appropriate in a retail transaction.
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Old 12-19-2009, 03:51 PM
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I don't find anything creepy about people wanting you to have a blessed day. I tell people "bless you" or "God bless you" all the time. I'm not foisting my religion on them I'm simply extending my wishes for good things in their life. It's no more "creepy" or "foisting" religion on someone than someone saying "Merry Christmas".
Where do you get that they're foisting their religion on you? I don't get it. If someone says "have a nice day" are they foisting their positive attitude on you?
If we've become so PC that it's an insult for someone to wish good blessings on someone than it's a very sad day for the human race.
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Old 12-19-2009, 04:47 PM
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Thanks for answering my question- like I said I was just curious.
I don't think I would have ever thought it could be considered cult like and creepy though. It's just another way of saying have a nice day to me.
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Old 12-19-2009, 05:38 PM
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I agree. I would just take it as a well wish for myself. Everyone doesn't believe the same and everyone isn't going to take the time to ask what your religion or belief is before they wish you well.

Personally, I don't really care what anyone else's beliefs are. A few years ago I had gotten pulled in by the PC crowd and started saying Happy Holidays to others instead of Merry Christmas. I didn't like it, so I am now back to saying Merry Christmas. That's what I believe. I'm simply wishing people well. No one has ever acted offended and, if you are? Well, Merry Christmas anyway!

Lisa
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Old 12-19-2009, 05:57 PM
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Most of my shopping experiences are good. But that's because if they aren't, I don't return to that store. The only bad experiences I have these days are with rude shoppers who are oblivious to other shoppers because they are on their cells phone, park their cart in the middle of the aisle in a busy store, or are just rude.

In a cashier told me to "have a blessed day," I probably wouldn't return.
"Have a nice day"
"Have a good day"
"Have a blessed day".....they are all the same sentiment.

Blessed doesn't always happen in a Christian context. Many pagans and wiccans say "blessed"--as in "blessed be".

I think you are being way too sensitive!
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Old 12-19-2009, 09:12 PM
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"Have a nice day"
"Have a good day"
"Have a blessed day".....they are all the same sentiment.

Blessed doesn't always happen in a Christian context. Many pagans and wiccans say "blessed"--as in "blessed be".

I think you are being way too sensitive!
We (Wiccans/Pagans) say Blessed and Blessings a lot! At the same time I would never say it to a customer (wishing them a "blessed day") for just the reason the other poster said it would bother her - I don't imagine she wants Pagan blessings any more than she wants Christian blessings. Myself, I would not be offended if someone wished me a blessed day - I can use all the blessings I can get, no matter whose deity is being entreated :-)
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Old 12-20-2009, 12:51 AM
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I agree what is so wrong is someone said have a blessed day kinda trival in the scheme of what is more important in life and I would never ever take it as such that a person was trying to preach their religion on me at all . Peace. Catherine
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Old 12-20-2009, 01:33 AM
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I just see blessed as a fairly generic saying. More so than "Merry Christmas" and that doesn't bother me either. I think it's silly to get upset about either.

The people that I think are real nut cases are the ones that get their panties in a knot over being told "Happy Holidays" I've heard so many rants about it and it gets stupider every time.
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Old 12-20-2009, 05:28 AM
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It took me a long time to realize that sometimes, when people are being grouchy or a clerk isn't smiling, there is actually a reason! :-) I have no idea what's going on with that's person's life, so I can't get angry about their attitude. I only have control over mine. And actually, I think blessed is pretty nice; I seldom hear that.
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Old 12-20-2009, 07:44 AM
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Well, I'm an atheist. So, based on the viewpoints expressed by several people here, it would be ok if I were a clerk to say to all the customers, "Thank you. Have a godless day!"
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Old 12-20-2009, 09:04 AM
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Well, I'm an atheist. So, based on the viewpoints expressed by several people here, it would be ok if I were a clerk to say to all the customers, "Thank you. Have a godless day!"
the word BLESSED is not used strictly by or strictly for Christians.

That's what you seem to be missing! You are assuming that they mean it in the Christian context, when they could mean it simply as "have a nice day".

Furthermore, if a cashier or clerk has the wherewithall to speak kindly (regardless of their religion) to a customer, shouldn't that be viewed as a positive attritibute? The cashier is probably trying to be nice---not "foisting" a religion upon you!
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Old 12-20-2009, 09:35 AM
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the word BLESSED is not used strictly by or strictly for Christians.

That's what you seem to be missing! You are assuming that they mean it in the Christian context, when they could mean it simply as "have a nice day".

Furthermore, if a cashier or clerk has the wherewithall to speak kindly (regardless of their religion) to a customer, shouldn't that be viewed as a positive attritibute? The cashier is probably trying to be nice---not "foisting" a religion upon you!
Someone asked me why I thought it was creepy and I told her. I don't need people trying to convince me why I shouldn't think it's creepy. It's creepy to me and it will remain that way. You have my blessing to perceive it however you want.
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Old 12-20-2009, 09:47 AM
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In my family the word "blessed" is also used instead of a curse word when something just isn't working out for you. Example: Dad is working in the garage and drops the hammer on his foot. I inquire what he just yelped about to which he replies "I just dropped the blessed hammer on my foot!"

So maybe the cashier wasn't really wishing good things on anybody or pushing her religion on somebody or whatever. Maybe she was really telling someone to have a #@$% day in a polite way.

Just something to consider.
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Old 12-20-2009, 10:06 AM
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In my family the word "blessed" is also used instead of a curse word when something just isn't working out for you. Example: Dad is working in the garage and drops the hammer on his foot. I inquire what he just yelped about to which he replies "I just dropped the blessed hammer on my foot!"

So maybe the cashier wasn't really wishing good things on anybody or pushing her religion on somebody or whatever. Maybe she was really telling someone to have a #@$% day in a polite way.

Just something to consider.
LMAO, good point. We have used the word blessed in that way, too. I have had many cashiers tell me to have a blessed day. I take no offense to it, and just see it as them being courteous. Blessed could also be associated with lucky. I wouldn't take offense to someone telling me to have a lucky day. I can see where some people would even take offense to that, tho. You can't please all the people all the time, and I think some people, no matter what, will find a blessed reason to be so blessed miserable

Merry Christmas and have a Blessed New Year!!!
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Old 12-20-2009, 10:20 AM
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I work a minimum wage job BY CHOICE for the discount available to me. I do have a degree to teach but do not because I have young children and do not want to pay for childcare.

Most of the staff that works where I do is very pleasant. Our customers are wonderful but the holidays bring people into stores that they normally would not shop in. I do text at work but do so in the back because we are unable to get phone calls.

Most people who speak to me comment on my "joyfulness" - I always reply back it is because I am so happy to speak to other adults!

Retail is a hard job - there is no doubt about it. Endless lifting, smiling and going long periods without a break because it is "busy." Most desk jobs get a lunch and two breaks and you decide when to take them. We get what we get if we get it at all.

Please while shopping folks - be kind to each other. The holiday season is not about stress, making things perfect nor does it revolve around you. The holiday season is about remembering to celebrate life, family and friends. You remember that and you will look at your errands as an act of service for others.
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Old 12-20-2009, 11:47 PM
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Maybe it's the area I live in - North Georgia - I don't see so much of this. If I see rudeness, often times it's the customer, not the clerk.

Not to say I haven't seen rude clerks - but much, MUCH more so in another part of the country.

I do always try to smile though and at least say hello. Most things in life are a TWO way street. I think people forget that, both in offline AND online life.
This, only I'm in AZ. I'm having a hard time thinking of many bad experiences I've had with retail workers, but I've seen a ton of rude customers. I hated shopping in Scottsdale, when I was working in an office there, because most of the customers seemed so unpleasant to the people working in stores. Why does someone assisting you with making a purchase seem to make them a target of disdain?
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Old 12-21-2009, 12:42 PM
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This, only I'm in AZ. I'm having a hard time thinking of many bad experiences I've had with retail workers, but I've seen a ton of rude customers. I hated shopping in Scottsdale, when I was working in an office there, because most of the customers seemed so unpleasant to the people working in stores. Why does someone assisting you with making a purchase seem to make them a target of disdain?
I have to say that if a customer approached me with the OP's attitude (as well as I could gleen it from her post) that I'm low-paid (I'm not - I make more than twice what she mentioned and min wage in NY is over $7/hour anyway) and not qualified for anything else - well, I wouldn't be smiling at her if she's approaching me with that kind of I'm-better-than-you snooty attitude.

Luckily the majority of customers (I'd say 95% at least) are very pleasant and nice. I haven't run into any nasty or unhelpful workers, either. Then again, the fact that I'm nice to them probably has something to do with that :-)
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Old 12-21-2009, 01:30 PM
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I just had an interesting situation while out shopping today. I went to a local store. While the clerk was ringing up my purchases, the phone rang. She politely answered the phone and told the caller that what she was looking for, they did not have, and would not be getting any more. She was not rude in her tone to the woman. I waited patiently for her to finish, so she could finish ringing up my purchase. As she continued with my transaction, the phone rang again.....the same woman was calling back. The clerk placed her on hold, and we continued with my transaction. The phone beeped, indicating the call was still on hold. The clerk replied "she can just hold......she was not a very nice caller anyway".

Does that constitute a rude cashier?? While she was not rude to ME in her tone, I don't think she should have said the things that she said about the caller on the phone, at least not in front of another customer.
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Old 12-21-2009, 02:10 PM
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Nope, not rude at all. She was just stating a fact. It's not like she called her a rude b**** or anything. It always amuses me when staff make little aside comments like that, I completely understand where they're coming from and I usually sympathize out loud with a "I know where you're coming from, why do people have to be like that" comment or some such.

It wasn't like she was putting the rude caller on hold just because she didn't want to deal with her, she was helping someone else BEFORE the phone rang AND she had already helped the rude person once. Rudey just had to wait her turn, same as if she had been in the store.
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Old 12-21-2009, 05:09 PM
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Quote:
Originally Posted by marilynk View Post
Courtesy and respect is typically a two way street. Got to give it to get it. If you are noticing that you consistently receive bad customer service, perhaps the problem is you and not the other person.......just a thought
Very well said and my thoughts exactly. kindness brings on more kindness and rudeness brings on more rudeness.
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Old 12-21-2009, 05:20 PM
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Maybe shop online more often if you're not satisfied with the help in your local retail establishments??
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