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Old 03-09-2007, 04:49 PM
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have a question about email etiquette...

My son has a tutor who is a teacher. There have been times I have had to tell her things or cancel or whatever I may need to contact her. I don't feel comfortable calling her at the school about this so I email her. Well I have had to cancel 2 times in the last year and I email her and she never emails me back to tell me that she got it. I asked her last time if she checks her email and she said yes I have read all the emails you have sent. My question is should she email me back and say got it. Or am I expecting too much?
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Old 03-09-2007, 04:54 PM
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I would expect a confirmation that she got it.
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Old 03-09-2007, 05:01 PM
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I always appreciate confirmations especially where an appointment is concerned. It's just nice to know that the person knows you are cancelling. Maybe if you email her again to cancel you could just ask at the end of the email that she reply to confirm it... just a thought. As far as etiquette, I don't know what's proper, just what I would like!
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Old 03-09-2007, 05:04 PM
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I would think had Ms Manners updated her books to include email etiquette, she would say that it would be appropriate to send a return email. ...it takes all of 5 seconds to say, "TY for letting me know" so the other person knows what is going on.....

That being said, it depends when she checks her email...I know my daughters teachers tend to be checking and replying to emails first thing in the morning and late in the afternoon, so if she is not seeing your messages until late in the afternoon when she would be at your home shortly, then maybe she feels a response is unnecessary....
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Old 03-09-2007, 05:04 PM
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Yes, she should respond and confirm that she got this--it's just polite. How else are you to know she got the cancellation??
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Old 03-09-2007, 05:06 PM
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I defnitely think that the teacher should have let you known that she received your email. I've had similar situations with teachers at school. One teacher even said that she prefers email to the telephone. I emailed her three times before she had the courtesy to get back to me. It's very frustrating...especially when it concerns your child. I think that people who don't respond to emails are just simply rude. I'd rather have someone come right out and tell me not to email them again for whatever reason than to just totally ignore me. To me, this shows that they have no manners or are too self-absorbed to give anyone the decency of a response. ~Lisa
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Old 03-09-2007, 05:49 PM
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NO you are not expecting too much. If you called her on the phone and told her she would not just listen and hang up. She would say okay or thank you or whatever. Same with in person.

Maybe next time you could add "could you please acknowledge as I have been having email trouble and I am never really sure if people get my emails or not. Thank you."
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Old 03-09-2007, 06:46 PM
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I think it would be nice if she would respond.

I don't put this on par with her ignoring you on the phone. I'd say it's more like leaving a message on someone's answering machine. The good part about this situation is that there is a time and date stamp on the email. The worst that'll happen is she won't see it in time and will plan on a session that doesn't happen... and because she's told you she always checks her email, she's set herself up for you to presume, regardless of a response, that she got your note.

If it's really important to you to know, rather than to make her behave (a feeling I do sympathize with! ), then just set that message to go through with a return receipt request. Then you'll get a note saying when she opened the email in your own email.
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Old 03-13-2007, 03:44 PM
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Ok his tutor just had to cancel and she emailed me. Should I email her back or show her how it feels?
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Old 03-13-2007, 04:14 PM
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Show her how it feels.
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Old 03-13-2007, 05:53 PM
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Depending on your email provider you could request a receipt that is returned to you indicating the email was opened.
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