hi op, i'm one of the people who bugged the orginal op about this one wanting info so i'll try to help

you take orders/ customer service calls and so on for different companies. you have to have dsl or cable internet and a dedicated phone line. i have been certified in two different lines so far but didn't really like either of them so i'm waiting for a different line to come open. a lot of people are complaining about the lack of call volume and not making much money so check it out at your own risk

feel free to pm me if you would like other websites that talk about this compnay and other work at home companies.