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The Cafe - 'TC' So? Your daughter wants her belly pierced? Your cat keeps using the couch as a litter box? Your husband taped the Hockey game over your wedding video? Your neighbor has a gnome collection and it makes you mad? Pour yourself a cup of coffee and come on in to The Café! Talk amongst yourselves...discuss, question, reply, or respond to many subjects!

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Old 07-17-2007, 12:43 PM
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Angry Do you think I did the right thing??? (vent warning)

First I want to apologize if this comes off as being a little racist, cause I am not a racist person but what happend got me and my friend annoyed. We went to mcdonalds last night and there was a large Indian family there (there were 7 adults and 4 kids) and the kids were running all over the place, climbing on tables, throwing things and the adults just sat and watched. Apparently they were related to two of the workers cause two women kept bringing them food (I never had table service at mcdonalds LOL ) anyways there was a little boy about two years old who kept running behind the counter and around the back. My friend commented to me that he was gonna get hurt, I noticed him by the deep fryer a few times so when the manager went by the soda fountain I went up there and told her that they shouldnt let the baby back there cause he can get hurt. Just as I was saying this a guy from the back yelled "someone please get Rishi from the back hes by the grill again" The manager just giggled and said "oh I guess he wants to work" so then a woman who I presume was his mother carried him to the table and handed him to an older man who sat him on the table. the child was crying and screaming cause he wanted to play so the man slapped him and put him on the floor. the child then ran to his mother who was making the fries and she picked him up in one hand and was getting the basket out of the hot oil with her other hand. A few of the women with the group said "Hold on let me take a picture"so two of them go back there and start taking pictures of this woman holding the baby by the hot oil. Thats when I opened my mouth and told the manager that she better do sometihing or I was reporting it (I reported it anyways) the manager, mother of the child and a few of the adults procceded to tell me and my friend that "This is the problem with you Americans you get involved too much and how is the child going to learn anything" I have a temper when provoked so I will admit the argument got heated and in the process my friend called the police. When she told me they were sending an officer, the family took off out of there. There was a group of 4 teenagers and a couple who witnesssed what happend and they stayed to back up my story when I spoke to the police officer because they too kept telling the manager that the children were going to get hurt. One of the teenagers said when he was pulling into his parking spot one of the little girls ran in front of his car. Were we wrong for saying something??? All I kept thinking was that the baby was going to burn himself badly or fall and get hurt. What would you have done????
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Old 07-17-2007, 12:53 PM
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I don't think you are racist. This could have been a family of any nationality and I would have said something. First of all, you were looking out for the well being of the child while obviously no one else was. Secondly, I would have been extremely ticked myself with the "you Americans" comment! I think that is the racist.

I'm very glad you stood your ground and stayed for the police and very proud of the teenagers that stood by you.

Feel good about what you did, knowing that the little child didn't get hurt -at least while you were there!
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Old 07-17-2007, 12:55 PM
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First off, no way were you out of line, you did the right thing.
You would sometimes be able to understand the ignorance of one person, but EVERYONE? The manager should have had enough intelligence to get the child out of the back, I don't care whose child it was or WHAT race they were. A young child has no business back there where the floor is slippery, there is hot oil and grills. Much less to say the adults working busily back there could bump into the child, trip on the child, etc. Did the police officer say anything to the manager? Or was the manager the mother? I was not sure on that. Either way, still should have been smart enough to keep the child out of the back.
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Old 07-17-2007, 01:35 PM
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I think what you did was right and brave. WTG!!! I would follow up and file a complaint with the MD Headquarters. Try and give them the date and time you were in the store. Tell them that the police were called and ask that this be looked into. They will be the ones sued if this child gets hurt and they are the ones whose business is hurt if people are not comfortable going to that location. They need to find a new manager/fry cook and quickly.
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Old 07-17-2007, 01:42 PM
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Sheesh, you did absolutely the right thing. That McDonalds sounds like it's in either Mercer or Middlesex Cty.
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Old 07-17-2007, 01:53 PM
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Originally Posted by nanci39 View Post
Sheesh, you did absolutely the right thing. That McDonalds sounds like it's in either Mercer or Middlesex Cty.
You must live nearby it was in Middlesex County

Aldrich... the mother was a worker and the manager was either rellated to or somehow connected to the family because she was one of the ones who kept bringing trays of fies and other stuff over to the table.

I saw a sign in the mcdonalds that had a phone number to their regional manager so I left her a message, she is on vacation till the 23rd and I also sent a letter to the corporate headquarters.
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Old 07-17-2007, 02:22 PM
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Gee wiz, what is wrong with people Not too sound racist but the comment "This is the problem with you Americans you get involved too much and how is the child going to learn anything" but if they have a problem w/ Americans then why are they here?

I am surprised people wouldn't lose thier jobs at that place
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Old 07-17-2007, 02:32 PM
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see, OSHA would LOVE to hear of this violation. I also think that the State Board of REstaurants (or whatever entity that does licensing for your state) would be interested in knowing what had occurred.

Not only was this a danger to the child. It also brings into question what other hazardous and potentially dangerous activities the mgr allows in the restaurant which could effect the customers: Little Rishi being so young...did he just suck on his fingers and then drip saliva on any food? Did the woman who picked him up wash her hands after handling him? What kind of cross contamination were customers possibly exposed to?

What kind of hazards were the other employees exposed to? While little Rishi was playing around in the back, could one of the workers have slipped/fallen trying to avoid the child? Could one of the employees have burned themselves trying to keep little Rishi from getting burned.

OH YEAH! You did the correct thing!
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Old 07-17-2007, 03:00 PM
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Originally Posted by ishop2much View Post

Thats when I opened my mouth and told the manager that she better do sometihing or I was reporting it (I reported it anyways) the manager, mother of the child and a few of the adults procceded to tell me and my friend that "This is the problem with you Americans you get involved too much and how is the child going to learn anything" I have a temper when provoked so I will admit the argument got heated and in the process my friend called the police. When she told me they were sending an officer, the family took off out of there.

What would you have done????
I would have called the police from my cell phone without letting any of them know of my plans. When the officer arrived, I would have told him that I thought they were endangering their child and insist that he see their identification to determine their immigration status. Hopefully, they would be illegals and then they wouldn't have to contend with American problems anymore. If they were legal, I would call Child Services and give them the police report number so they could follow up. I would also call Oakbrook or the owner of that franchise and let him know that his manager is leaving him wide open to lawsuits. The problem would be temporarily solved but the poor child is pretty much doomed wherever he lives if his parents are that stupid.
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Old 07-17-2007, 03:02 PM
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I agree with everyone else. You definitely did the right thing.

And I agree that you need to contact McDonald's to file a complaint. The owner (or corporation if it is a corporate store) need to know what is going on with the manager.

My father actually owns 2 McDonald's stores himself and would definitely want to know if this sort of activity was going on in his stores.
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Old 07-17-2007, 03:05 PM
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Nope, you did the right thing. Only I would have taken it one step fruther and called the owner of the McDonalds. I'm sure if the child got hurt, they would have "sold" their friend up the river and sued the owner.
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Old 07-17-2007, 03:22 PM
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Board of Health does inspections of all food places here. They post the results in our Sunday paper.

I bet that would be a critical violation!
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Old 07-17-2007, 03:28 PM
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Great idea to get the pictures -- documentation. That was quick thinking.

From reading your post, I completely agree with what you did and admire your bravery to do it! Way to go!
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Old 07-17-2007, 04:14 PM
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As everyone has said, you absolutely did the right thing. Bravo to you! I probably would have called the police without informing the manager so they could have been caught red-handed. Either way, hopefully something will be done.
I have noticed when I'm at McD's and there are children of the manager (or whoever is working) there, they seem to be left to run around as they please, no matter what their nationality is. It's really frustrating when they use the playplace as a babysitter because a lot of time it's their kids who are not following the rules and are running around like maniacs.

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Old 07-17-2007, 06:53 PM
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I think you did the right thing. I am from India too and would have had the same reaction as you did. The parents were wrong in letting him play in unsafe areas and their comment about 'you Americans' was not justified. If they want to live here, they need to follow the proper rules. My husband was also horrified reading about this. Those people need to learn some basic things in life.
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Old 07-18-2007, 07:44 AM
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you absolutely did the correct thing

I used to work at a Mcds and the regional manager takes these things very seriously. Also...giving food to relatives is a big no no...and lastly...no one under the age of 16 by state child labor laws can be near the fry vat or open grills..that is very dangerous.

I hope you see some satisfaction with your complaint..and no..I do not think you were racist.
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Old 07-18-2007, 10:43 AM
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You certainly did do the right thing!
You did the only thing you could do and BRAVO to you for doing it!!!
They made a racist remark, not you!!!
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Old 07-18-2007, 10:57 AM
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Quote:
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Great idea to get the pictures -- documentation. That was quick thinking.
I believe the OP did not take pics, it was the people that were with the group that did:

Quote:
A few of the women with the group said "Hold on let me take a picture"so two of them go back there and start taking pictures of this woman holding the baby by the hot oil.
As for the OP, of course you did the right thing. When I worked for a toy store, parents would allow their kids to run into the cashier area and let their kids play with the scanner guns. They thought it was so cute. This is obviously a different situation, with even greater hazardous consequences. The managers needed to be alerted.

Doesn't McDs have a playground?
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Old 07-18-2007, 01:07 PM
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Toddler + deep fryer = tragedy in the making.

You absolutely did the right thing.
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Old 07-18-2007, 02:13 PM
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It goes without saying that you did the right thing.

As far as the manager / worker / child / etc thing...

giving food away is cause for immediate dismissal--it is considered theft.

the whole thing with the child and cross contamination:

what if Rishi picked his nose and then wiped boogers all over the counters while making his way from the back of the restaurant?? Do you honestly think that this joint "cleans" like they are supposed to??? (Geez this is gross! I think I will skip McDonald's for awhile).

What about the mother... she picked up her son (it's about to get grosser, sorry) and carried him to whomever, what if he had snot or spit on his shirt, in transference it went onto the mother and subsequently onto the fries or anything else food wise?

Can you imagine the contamination if this kid (or anyone else--since none of them seem too intelligent) SNEEZED without covering their faces???


Omg, I think I will skip all fast food for awhile now.

That's just gross!
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Old 07-18-2007, 02:34 PM
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I just wanted to thank you all for the replies I feel better now. I called McDonald's corpoerate headquarters and the man I spoke to seemed very concerned, apparently I wasnt the only one who called because he said that they have received similar calls in the past with similar concerns and this should have been looked into. he took my information and said that it will be looked into and someone may contact me later to discuss this further. If I hear anything else from them I will update you all.
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Old 07-18-2007, 07:37 PM
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I dont get to post on here much but I just had to comment on this one for a few reasons. I actually use to live in that County and I can probably pinpoint one of three McDonalds it had to be at. You were definately not in the wrong and I hate to say this but its not the first time that they have done this. I use to see it all the time and I would call as well. Obviously nothing has been done. I haven't lived in the state since the end of last year but am occaisionally passing through to go to the shore so now you have my curiosity going and will have to make a pitstop and the two I know they use to be at. Please be sure to get someone pretty high up if you want them to really tr and correct the people. I had gone as high as a regional vice president.

I am really hoping that its the ones I am thinking of because Id be even more afraid if it was happening in more then one area. The three stores I am thinking of, they were owned by the same franshice or whatever so the managers etc would move around.

Bless you for saying something and I really do hope you get results.
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Old 07-19-2007, 09:36 AM
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I sent you a PM with the location.


Quote:
Originally Posted by SparkyPooh View Post
I dont get to post on here much but I just had to comment on this one for a few reasons. I actually use to live in that County and I can probably pinpoint one of three McDonalds it had to be at. You were definately not in the wrong and I hate to say this but its not the first time that they have done this. I use to see it all the time and I would call as well. Obviously nothing has been done. I haven't lived in the state since the end of last year but am occaisionally passing through to go to the shore so now you have my curiosity going and will have to make a pitstop and the two I know they use to be at. Please be sure to get someone pretty high up if you want them to really tr and correct the people. I had gone as high as a regional vice president.

I am really hoping that its the ones I am thinking of because Id be even more afraid if it was happening in more then one area. The three stores I am thinking of, they were owned by the same franshice or whatever so the managers etc would move around.

Bless you for saying something and I really do hope you get results.
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