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The Cafe - 'TC' So? Your daughter wants her belly pierced? Your cat keeps using the couch as a litter box? Your husband taped the Hockey game over your wedding video? Your neighbor has a gnome collection and it makes you mad? Pour yourself a cup of coffee and come on in to The Café! Talk amongst yourselves...discuss, question, reply, or respond to many subjects!

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Old 08-12-2007, 10:37 AM
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Unhappy Can this Pampered Chef product be saved?

I have a PC 9x5 loaf pan - the kind that is made of the same material as a pizza stone. (I can't remember exactly what it's called, but I'm sure all you PC fans know what I mean.) My neighbor borrowed it Friday night to make a loaf cake. We were gone last night and DH found it by our front door - she had returned it while we were gone.

The problem: When I took it from DH last night, it felt.... sticky, around the top of the loaf pan and around the outside edge. I was tired, so I thought, well, I'll just scrub it in the AM. Now, this is the kind of pan that CANNOT be immersed in soapy water. You just typically use a scrubby thing w/ water to clean it, and it has worked beautifully for me for 4 years. But, I tried that this AM, and there is STILL a gummy, sticky residue that will NOT come off! I don't know what to do. I was going to throw it away, but since this was like, $25-30, I thought I'd post here in the hopes that maybe one of you had a good suggestion for me?

TIA,
Suzanne
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Old 08-12-2007, 11:17 AM
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I found this on the website. I think this is how my mom saved a piece of her stoneware that she thought was trash.

Deep Cleaning
Prepare a baking soda paste by mixing 1/2 cup baking soda with 3 tablespoons water.
Apply baking soda paste to desired areas and let sit for 15-20 minutes. Scrape off excess paste using the Nylon Pan Scraper. Rinse and dry thoroughly before storing.
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Old 08-12-2007, 11:21 AM
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I have lots of these and LOVE all of them, but yes they were expensive, too expensive to throw out.

Did you try baking it off? I would put it in the oven on 450 or something for a while and see what happens, maybe then you can scrape it off?

If that doesn't work, maybe call PC and ask them what to do for it. I think they do have a lifetime warranty, but who knows if that would be covered or not?

I have stopped using aluminum foil and now use these pans exclusively, much healthier and environmentally friendly.
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Old 08-12-2007, 11:26 AM
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I wonder if she oversprayed it with pam or another similar product and some ended up around the top and edge. Might be worth asking her and at least alerting her to the fact that your pan might be ruined. If I were in her place I would replace if it couldn't be cleaned.
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Old 08-12-2007, 12:10 PM
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If I recall correctly, don't these have a lifetime guarantee? Possibly PC would replace it?

Lisa
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Old 08-12-2007, 12:20 PM
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Originally Posted by ana21 View Post
I wonder if she oversprayed it with pam or another similar product and some ended up around the top and edge. Might be worth asking her and at least alerting her to the fact that your pan might be ruined. If I were in her place I would replace if it couldn't be cleaned.
I have a feeling this is exactly what happened. She even asked me before she borrowed it if she could use Pam. (I told her yes - I've always used it but this has never happened to me before.)

I would ask her to replace it, but - she and her DH helped us out twice in the past (big time) - which is why I'm not going to ask her to do that.

Nevertheless, I WANT to save my PC pan. These pans are not cheap, and if I could save mine, I'd prefer to do that.....

Suzanne
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Old 08-12-2007, 01:04 PM
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I'm not totally clear on the substance your pan is made of so this may be totally off the mark but am wondering if you could try the rubbing alcohol and fine steel wool mentioned in this thread:

wan t to make that chrome toaster shine again?

Thinking if it was oversprayed with Pam and the manufacturer doesn't have an answer or won't replace the above might be worth a try on a small, inconspicious spot.
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Old 08-12-2007, 01:36 PM
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Quote:
Originally Posted by sphillips9 View Post
I have a feeling this is exactly what happened. She even asked me before she borrowed it if she could use Pam. (I told her yes - I've always used it but this has never happened to me before.)

I would ask her to replace it, but - she and her DH helped us out twice in the past (big time) - which is why I'm not going to ask her to do that.

Nevertheless, I WANT to save my PC pan. These pans are not cheap, and if I could save mine, I'd prefer to do that.....

Suzanne
I have had this happen to one of my PC pans when the Pam gummed up on it. What I did was immerse the pan in a sink of hot water that has baking soda mixed in it. Then I did the baking soda paste mentioned above, used a scrubbing brush that I use just on the pans (so it hasn't been used with soap). It came off but it took work
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Old 08-12-2007, 02:04 PM
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I use Pam with mine pretty often. Why do you think it's ruined? I've done the baking soda paste and also really hot water followed by a good scraping with those brown square things, but I don't think the gumminess -- though not ideal, obviously -- ruins the pan at all. I would just keep on using it if I were you.
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Old 08-12-2007, 03:04 PM
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I use Pam with mine pretty often. Why do you think it's ruined? I've done the baking soda paste and also really hot water followed by a good scraping with those brown square things, but I don't think the gumminess -- though not ideal, obviously -- ruins the pan at all. I would just keep on using it if I were you.
Well, maybe I'm a little OCD about cleanliness and such, but, I really don't like it when I touch my baking dish and it's super, super sticky! It's so sticky that I had to wash my hands with soap really well, it wouldn't wash off easily. And, this gumminess/stickiness is ALL AROUND the perimeter of the dish.

I just don't know what happened to it. I've always used cooking spray and this has never happened before. It's just a mess!

Suzanne
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Old 08-12-2007, 05:30 PM
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I have immersed mine in water w/ soap, then baked it and re-seasoned it. Try that spray stuff that is for baked on things. The worst thing would be for it to be replaced anyway (although hopefully you still have your receipt). Hope it gets fixed!
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Old 08-12-2007, 06:01 PM
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I used to be a PC consultant (quit due ot bed-rest)...

If I were you, I would do the baking soda paste and let it stay for a bit and rinse off well with hot water, using a scraper. If this does not work, you can use soap and water...but be sure to reseason it. If both of these fail to help, call customer service. They would be happy to replace it if they cannot give you better advice.
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Old 08-13-2007, 12:08 AM
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You are not supposed to use Pam on the PC stoneware. I have been to 2 parties in the past month and they specifically said no Pam, then they demo the oil pump sprayer, something about the aeorsol propellant does something to the stoneware.
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Old 08-13-2007, 12:17 AM
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I have never heard not to use Pam and I've bought lots of PC. Interesting. I do know Pam leaves the gummy reside described on my silicone bakeware but it doesn't come off the silicone as easily as the stones....
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Old 08-13-2007, 04:35 AM
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I know the PC people really push that oil pump sprayer, but mine got all gunked up and was really unpleasant to use!
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Old 08-13-2007, 08:04 AM
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I use mine daily and use the green scrubbie (Like steel wool) and it works fine
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Old 08-13-2007, 10:44 AM
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General Cleaning
Allow Stoneware to cool to room temperature before cleaning.
Soak Stoneware in clear, hot water to loosen baked-on foods.
Scrape off excess food on surface of Stoneware using the Nylon Pan Scraper (provided with Stoneware).
Rinse and dry thoroughly before storing.
Deep Cleaning
Prepare a baking soda paste by mixing 1/2 cup baking soda with 3 tablespoons water.
Apply baking soda paste to desired areas and let sit for 15-20 minutes. Scrape off excess paste using the Nylon Pan Scraper. Rinse and dry thoroughly before storing.

From the Pampered Chef website. Also says there is a 3 year warranty on stoneware.
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