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Old 02-10-2008, 08:28 PM
flipper113's Avatar
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Can anyone give me some email help?

I am taking a break from Ebay and am going to get this computer straightened out and my office organized these next 2 weeks.


I have about 12,000 emails in my inbox and it is finally giving up and the program takes forever to open. We were having a problem deleting some from certain people like there was a lock on them, we can't delete them no matter what we do. We can move them to another folder though, but they still stay there, they won't delete.

Is there any way to delete the entire folder at once instead of going through one by one? And it won't let me select all and delete because of the few that won't delete, that doesn't work? HELP!

PS I am computer challenged, so baby steps please.
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Old 02-10-2008, 10:22 PM
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Why do you have 12,000 emails???
I've never heard of not being able to delete emails.
You might be able to right click on the folder name and select delete. However, if it won't let you because of the few problem emails, move the emails that won't let you delete them to a new folder.
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Old 02-10-2008, 10:38 PM
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I never delete anything, isn't it terrible!

Now I can't even get my mail, I think there is something wrong with the server, I keep getting a server error. I thought maybe I locked a couple addreses so you couldn't delete them by mistake, but I have no idea really. I went to the webpage to check my mail finally it won't go through INternet Explorer.

I even did a stytem restore and that helped, but when I open the folder nothing is there?
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Old 02-10-2008, 10:50 PM
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what email program do you use? If you use outlook or outlook express you can highlight the folder you want to delete and hit delete.

I have had issues with deleting messages when I have too many message. I have over 16,000 right now (and I delete!) so I need to "clean house" so to speak. Have you cleared out your deleted (trash) folder so that messages are "permanently" deleted? Start there first and then empty the deleted (trash) folder every hundred or so messages. That's what I have found to work best.
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Old 02-11-2008, 08:19 AM
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I have outlook express. I was having problems last night where it wouldn't open, so I thought it was because of all of the messages, but now I can't do ANYTHING. It'll open, but I can't even download any messages it says no messages in file and I get an error when I try to get new messages? I can't delete anything it just says "ERROR".

What if I system resote to last week, think that would help it?
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Old 02-11-2008, 08:44 AM
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It sounds like you have a corrupted file. called DBX file in Outlook.

do you ever let Outlook compact your messages?? this is always the best to do.
I have to get to work, but If you don't get this fixed today, I will look further into it when I get home.... Karrie
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Old 02-11-2008, 09:33 AM
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yep, I think Irishblonde is right although I don't know how to fix that problem
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Old 02-11-2008, 09:40 AM
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Try this first! Read this whole page . Sound like you???

The Other E-Mail Threat: File Corruption in Outlook Express

Signs and Symptoms of DBX Corruption

The first symptoms of DBX corruption usually begin innocently enough. You might notice that Outlook Express feels sluggish when starting, or when switching folders. Simple tasks like marking a message as read might take several seconds. Such performance issues usually mean that some minor corruption has occurred but has not yet reached a critical level. If the corruption is more extensive but involves a single e-mail or news folder, Outlook Express might crash with this error when you try to open the damaged folder:


Msimn caused an exception C0000006h in module Directdb.dll. The message could not be sent. There is not enough Disk space.

In these cases the corruption can usually be repaired by compacting all your Outlook Express folders. To minimize the chance of errors during the compaction process, I recommend this simple procedure:

1.


On the File menu, click Work Offline so that no new messages will be arriving.

2.


In the Folder list, click on Outlook Express so that no e-mail or news folder is open.

3.


Close the Folder list by clicking the X in the upper right-hand corner of the list panel. Alternatively you can click Layout on the View menu, and then clear the checkbox for "Folder List".

4.


On the File menu, point to Folder, and then click Compact All Folders. Do not use your computer until the process is complete, which might take several minutes.

5.


If an error occurs, close Outlook Express, re-open it, and begin the process again from the top. If the same error occurs again, close Outlook Express, restart your computer (or log off and then log on again), open Outlook Express and then begin the whole process again.

If compacting does not correct the corruption, you will need to move all messages out of the damaged folder (if possible), close Outlook Express, and then delete the associated DBX file for that folder. If you cannot open the folder, move the damaged DBX file out of the Store Folder into a new folder you create. I will explain later how you can recover most messages from the corrupt file.

In cases of severe corruption Outlook Express will no longer recognize that the DBX file exits, and so the corresponding folder will disappear from the Folder list. If however the corrupt file is Inbox.dbx, Outlook Express will sometimes create a new one and append a number to its name, such as Inbox(1).dbx. If this happens when you open the Inbox, you will see your Inbox messages disappear right before your very eyes!
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Old 02-11-2008, 09:42 AM
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I have to get back to work. Its 0 here with a wind chill of -15
Good luck.
I will be back on later
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Old 02-11-2008, 11:11 AM
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Quote:
Originally Posted by IrishBlonde View Post
Try this first! Read this whole page . Sound like you???

The Other E-Mail Threat: File Corruption in Outlook Express

Signs and Symptoms of DBX Corruption

The first symptoms of DBX corruption usually begin innocently enough. You might notice that Outlook Express feels sluggish when starting, or when switching folders. Simple tasks like marking a message as read might take several seconds. Such performance issues usually mean that some minor corruption has occurred but has not yet reached a critical level. If the corruption is more extensive but involves a single e-mail or news folder, Outlook Express might crash with this error when you try to open the damaged folder:


Msimn caused an exception C0000006h in module Directdb.dll. The message could not be sent. There is not enough Disk space.

In these cases the corruption can usually be repaired by compacting all your Outlook Express folders. To minimize the chance of errors during the compaction process, I recommend this simple procedure:

1.


On the File menu, click Work Offline so that no new messages will be arriving.

2.


In the Folder list, click on Outlook Express so that no e-mail or news folder is open.

3.


Close the Folder list by clicking the X in the upper right-hand corner of the list panel. Alternatively you can click Layout on the View menu, and then clear the checkbox for "Folder List".

4.


On the File menu, point to Folder, and then click Compact All Folders. Do not use your computer until the process is complete, which might take several minutes.

5.


If an error occurs, close Outlook Express, re-open it, and begin the process again from the top. If the same error occurs again, close Outlook Express, restart your computer (or log off and then log on again), open Outlook Express and then begin the whole process again.

If compacting does not correct the corruption, you will need to move all messages out of the damaged folder (if possible), close Outlook Express, and then delete the associated DBX file for that folder. If you cannot open the folder, move the damaged DBX file out of the Store Folder into a new folder you create. I will explain later how you can recover most messages from the corrupt file.

In cases of severe corruption Outlook Express will no longer recognize that the DBX file exits, and so the corresponding folder will disappear from the Folder list. If however the corrupt file is Inbox.dbx, Outlook Express will sometimes create a new one and append a number to its name, such as Inbox(1).dbx. If this happens when you open the Inbox, you will see your Inbox messages disappear right before your very eyes!


ETA :

JUST FOUND IT!!!
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Old 02-11-2008, 11:44 AM
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That did it!! You are awesome! Everything is working again, thank you so much!
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Old 02-11-2008, 01:17 PM
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Your welcome!. glad it worked
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