I went to Walmart yesterday afternoon to pick up my son's 18th birthday cake. I waited, waited and waited for someone to wait on me, and finally walked down to the deli end and told one of the workers behind the counter that I was here to pick up a cake. She pointed down to the bakery end and said "You need to go down there." I said I had been waiting down there for over 5 minutes and no one was there. She heaved a big sigh and asked what the name was. She went back to look for the cake, and a couple minutes later came out without the cake, didn't say a word to me, and went back to the other end. I'm thinking - what the h*ll is going on here.

A couple minutes later a teenage boy comes out with a huge (full sheet) cake in a box and places it on top of my cart so both ends are hanging over the edge of the cart. I look at it and I'm like - that's not my cake. I opened the box and it said "Happy Birthday Matthew" but it was not the cake I ordered. By this time I am so irritated I take the cart and pick up the chips and other stuff for the party. All the while I walking around the store I am getting more and more irritated that they couldn't even do a simple cake order right, and I'm thinking should I ask for the manager - but what could the manager do - it's not like he could poop out a new cake for me.

So anyway - I get up to the register, unloaded everything except the cake because it was so damn heavy, and I rolled the cart over to the cashier side so all he had to do was scan the tag ($45 for this d*mn cake). I had other stuff and had some coupons, and I wasn't really watching him. He gave me my total of $30 something, and I'm thinking well - cool - I must have gotten some overage from some of my coupons.

I get out to the car and look at the receipt - and he DIDN'T CHARGE ME FOR THE CAKE.

So now I am in a battle of good against evil. On one hand, they didn't make the right cake. On the other hand, I accepted it and didn't pay for it.

what to do, what to do.....

I drove away with my free cake.

I have just one word for you:




CONGRATULATIONS!

I hope the cake was tasty..........

They probably did it on purpose because of the mistake? Either way I say it's yours. I don't think it's evil at all. If you had gone home, called them and complained they would have given you the credit. I don't see it as stealing. Sometimes in life you get freebies this is one. If you called the office and told them I don't see them charging you.
Just eat the cake and forget about it.

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This happens to me all the time at Publix. I tell the cashier that I have dog food, bottled water, etc in the cart, but it's too heavy to lift out. Sometimes I catch the fact that she didn't charge me, sometimes I don't. I figured I've told them, they have a hand scanner, they forget. Oh well.

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I wouldn't worry about it. BTW, how was the cake?

I actually like WM but I refuse to go to the Deli/Bakery area. They are the slowest group of people on the face of the planet! Once, before I learned my lesson, I was at the Deli. There was no one else there and two employees behind the counter. It took them 5 minutes to wait on me and nearly 10 to get my 2 item order finished.

I swear slowness is a prerequisite for working in that part of the store.

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I would've enjoyed the cake, and not lost any sleep over it. I used to always be *honest* and tell the clerk if a mistake was made...or take care of it the next time I was in the store. Now I figure *it all comes out in the wash*....sometimes I'm overcharged and don't notice it, sometimes they make a mistake to my benefit.

This time you were the winner!

Yes, the cake was excellent! It was white cake with raspberry filling, and buttercream frosting. Probably one of the best cakes I have ever had!

Hon I sincerely hope you enjoyed the cake, relax, this was a mistake you did not do it on purpose, it happens all the time, in the scheme of things its a small issue. Peace. Catherine

I guess I'm in the minority - I would have gone back to the store and told them.

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Mary

The cake was $45.00 and you only paid $30.00 for your whole order? Sorry, I would have called back.

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Mary

me too, dnj.

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Melissa

Please clarify. The boy cashier was the same boy who brought the cake out? If so, he knew the story behind the cake and the big mix up. Otherwise, if it were another cashier, chances are very likely that they didn't know about the drama about the cake and may have overlooked or assumed you paid at the bakery?

I have never ordered a $45.00 birthday cake. It must have been a very nice cake, (and you did reply that it was one of the best cake you ever had). I would have demanded for a discount because of the mistake, but I could not in good conscience enjoy the cake knowing that I didn't pay for it.

Would it make you fell better to go back and explain to the manager that it may have been overlooked and you would like to pay for it now? And then if the manager there tells you that he authorized the free cake, but didn't tell you, that's cool.

Now, same scenario but your 18 year old son is with you. Same outcome?

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I don't suffer from insanity, I enjoy every minute of it!

Things like this happen all the time.
If I catch it before I leave store property (including the parking lot) I will got back in to the store and alert them.
If I don't catch it until later, then it's a toss-up.
I think it should have been fairly obvious that something was wrong, when the cake was $45, but your total only came to $30.

ETA: If the store OVER charged you; I bet you'd been saying something pretty darn quick.

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

The OP didn't order a $45 birthday cake. The OP didn't actually state what size cake she ordered, however, she did say it wasn't a full sheet. $45 for a full sheet is a very reasonable price. I was actually looking at cake prices today while waiting for my deli meat to be sliced. A normal size (¼ sheet) cake was $20-25.
I probably would have been willing to pay for what I had ordered but not for a huge full sheet cake.

I'd have been so frustrated over the whole thing. I would have not said anything and enjoyed the cake.

Lisa

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It's wanting what you've got"

Me too, for various reasons.

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I'm not going to be the morality police, so I won't comment on whether or not you did the right thing. However, I can't help but chuckle as I'm thinking to myself...

"Well, some people can actually have their cake and eat it too!" lol

Has anyone else ever seen that commercial where the lady thinks that the store incorrectly undercharged her and she's running out to her husband, who's waiting in the car, shouting, "Start the car! Start the car!"

Mitcham - I can just imagine you being that lady, only you have this monsterous cake... too funny.

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Prayer is the burden of a sigh,
The falling of a tear,
The upward glancing of an eye
When none but God is near."

I agree with the other poster, if they overcharged you you'd be up there complaining, but no you got a pretty expensive cake for free so you'll not say a thing. My concious wouldnt let me go on I'd have to tell the manager what happened, but that's me.

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I think I would call the manager from home, rather than going in. I'd say....

"Hi, I was in a few days ago to pick up a birthday cake that I had ordered for my son. Apparently there was a mix-up and the cake they made was not what I had ordered - it was larger and had the wrong design on it. Several people were aware that I hadn't gotten what I ordered. I bought several other things as I went through the checkout line, and didn't realize until I looked at my receipt later that I had not been charged for the cake at all. I didn't know if that was on purpose because it was the wrong cake, or if it was an error on the part of the cashier. Is there a way I can find out?"

Chances are, the manager will apologize profusely for the mix-up and will tell you he doesn't know, but that regardless he won't accept payment for a mis-made cake. Then your conscience will be clean and you won't ever wonder if you did the right thing or not.

'


I totally agree.....chances are if you would have complained, they would have just charged you for the size you ordered......I look at it like this....if I didnt pay for it, it wasnt mine...I hate that excuse...."Well they got it wrong, so its their fault....if that was a 45.00 mistake in your favor, you would want your money wouldnt you????? Sherri

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"It isn't that liberals are ignorant, it's just that they know so much that isn't so."
- Ronald Reagan

I probably would have taken it back, and then regretted it, because nothing confuses people more than trying to be honest. Occasionally, I'll get undercharged by one of the people who serve food where I work. I tend to just stick the extra change back in the money box.

If I caught the error before they were done checking me out I would have pointed it out. However, if I had already left the store I wouldn't go back. I don't know if that makes sense or not but that's usually how I handle those situations. And in this case with the bad service and the wrong cake I'd say the heck with them!!

As many times as Walmart has overcharged me for items (a weekly occurance), I probably would have let it go...although I would have felt guilty.

Think of it as Walmart saying Happy Birthday to your son

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Mitcham,
Dont at all feel bad for what you did. The first thing that cashiers are taught when they are in training is to LOOK IN AND AT THE CART to make sure that there is nothing in there. If the cashier was not SMART enoough to see this big sheet cake on top the cart then Walmart needs to screen their employees a little better. I, as a consumer, do not get a discount for telling them how to do their job so there fore there is no guilt.
I am glad that your son had a nice birthday cake! Hope it was good and dont you dare feel the least bit guilty.

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Be careful what you wish for.....

I wouldn't go that far.

People make mistakes, get distracted, etc... and that doesn't necessarily mean they aren't smart or even that they aren't a good cashier. They may be bad at their job, may have been new at the job.... but to judge them as 'not smart' because they MAY have made one mistake is overboard, IMHO.

We don't have any idea if it was an error or if they purposely didn't charge her for the cake because the cashier knew of the issues surrounding her order.

I guess I just prefer to err on the side of disclosure and know that I got something legitimately, rather than hoping an employee will screw up so I can get a freebie and the company will just have to be out money or product.

One of two things happened here - either WalMart was making up for their mistake, in which case it would be nice for her to know that they were trying to make it right, or she got a freebie because of the inattention of a cashier. Personally, I'd want to know which one it was that resulted in me getting a very nice cake for nothing.

If they were comping her cake, it would still have to be rung through the register. There would have been a new tag that was made with $0.00 on the price tag. That's how they do it at our Wal Mart's here anyway.. has to do with inventory or something like that.

I wouldn't worry about it, but obviously your conscience is bothering you on some level for you to even ask this question. If that is the case, I like what one poster said about calling the bakery manager, and telling them of what happened and then see what they say.

foryoubabyblue was right though, honesty DOES confuse those working in retail!!! They are trained to spot dishonest people and when a person who is trying to be honest brings something to their attention, they are not sure whether to believe them or think that the consumer is still trying to be dishonest in some way by the sheer virtue of their honesty! lol

OH PLEASE! If they had overcharged you, you would have told them how to do their job.

Furthermore, sometimes items like large cakes have to be paid for in advance, and while the cashier should have asked "Have you already paid for that?", a customer should have a moral and ethical responsibility to speak up when they KNOW they are getting something they didn't pay for.

Chances are, the manager would have comp'd the cake and the bakery manager would have had to explain how the accident occurred....thus hopefully, preventing it from happening again.

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

This happened to me very early on in my employment career. Someone ended up with an extra $50.00 because of a mistake. My manager had given someone change without telling me. I thought they hadn't gotten their change (I was the cashier, so I figured that was my responsibility), so I gave them change AGAIN. They guy never said anything to me. I was lucky I wasn't fired, that so looked like I stole $50.00.

I think mine was more drastic of a situation, but I never forgot it.

OP had much more in her favor, wrong cake, not-so-nice attitudes of the staff, THEN not being charged, etc. It was a sucky situation for the OP.

On a side note, I had a situation over Christmas. I bought some things at Best Buy, one of which was a World of Warcraft gift card for my Dad, at $30.00. We did have a coupon for a percentage off, but the end total for all items didn't seem right. I was only half paying attention, my husband was paying the bill, my mind was on other stuff.

When we walked out, I asked hubby for the receipt - the cashier never charged us for the WOW gift card. My first thought was "Let's go in and get another one, we'll get two for the price of one!" LOL!! But no, my kinder heart won out over my nasty brain, and we went back in and paid for it, heh.

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lol, Ambriana!

I once walked right out of the grocery store with stolen goods in my hand.

I had grabbed three items and was getting cash at the ATM by the check-out line to pay for my things. The ATM gave me $20 too much. I went to the service counter, told them what happened, gave them the $20 back, and walked out with those unpaid-for groceries in my hands, thinking to myself, "Gosh, they're lucky someone honest happened to get the $20!"

It wasn't until I pulled into my driveway and reached for the sack to take it in that I realized my groceries were not in a sack because after handing cash to the service desk worker, I neglected to go back and hand any to the cashier - lol!

I went back to the store immediately, walked in and went straight to the check-out lane and paid w/out saying a word to anyone.

I agree with some of the others -- that had they overcharged you $45 you definitely would have taken the time to go back into the store.

We had the very same problem, though, with the mix-up of the huge sheet cake at Wal-Mart at my future DIL's shower. My sister went to pick it up and she arrived at my house with this HUGE cake decorated with pink roses, etc., etc. I told her that is a HUGE cake. She said that's what they gave her.

I called them about it and come to find out, they have given us the wrong cake. Someone else had come in looking for their wedding shower cake and obviously it was a big event. They had given them our smaller cake. We felt bad that we were eating this other girl's cake and they probably didn't have enough cake to go around. We ended up giving cake to all our guests to take home because it was so big!!!

Must be a problem -- Wal-Mart employees don't know the size of their cakes. Perhaps you should call them and tell them about their lack of knowledge in the cake department and tell them they lost money because of their ignorance.

When people order a cake it's for a special occasion and they want it right.

forgot that here if it's an item too big for a bag or something they put a "Paid for" sticker on it

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If I had realized it at the register I would have said something. If it was after I was in the car I would not have gone back in.

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Raising my baby RIGHT!!!!!!

All the cool babies are wearing cloth!

I guess there really isn't a question here to be answered, you didn't go back. I really don't think it matters what anyone else would do, you have to do what you feel comfortable doing. Just my 2 cents worth.

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Sometimes the elevator often the shaft

I am just wondering why you walked away from the counter with a cake that was for someone else. Did you tell the employee that it was the wrong cake? They may have had yours back behind the counter.

Rebecca

I think the OP said that the cake had on it "Happy Birthday Matthew". I'm assuming that part was right, unless her son has a different name.

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I don't suffer from insanity, I enjoy every minute of it!

The only thing that was WRONG with the cake it was BIGGER than the one you order. You should of ASKED the bakery to mark down the cake to the price of the size of the cake that you ordered. It wouldn't of taken that long to get the managers approval on it. All they had to do was call him

It was YOUR responsibility to tell the cashier about the cake in the cart & it was YOUR responsibility to walk back into the store when you knew they didn't charged you one dime for the cake.

If you had a pack of gum in your hand & failed to tell the cashier about it & walked out of the store Would you considered that stealing ?? If you order a pizza & the delivery person delivered 2 pizzas & was charging you for both of them You would of complain & the pizza guy would of charged you for only one pizza & probably would of given you the other pizza for free. Just like the CAKE!

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Angels may not come when you call them, but they'll always be there when you need them.

I guess I didn't explain this very well. I did order a full sheet cake, but the cake they produced is not the one I ordered. I ordered a Winnie the Pooh cake with Happy 18th Birthday Matthew on it (the cake was supposed to be a joke). I got a bright orange cake with random stripes all over it and Happy 18th Birthday Matthew scribbled across it. The order form was taped to the top of the box, and it clearly stated what cake I ordered.

I did not check out in the bakery area - they don't have a cash register there, so there is no way I could have paid there. After the boy put the cake on top of my cart and I walked around the store getting other items, I then went up to the front cash registers to check out. I did put the cake right next to the cashier to scan it - it's certainly not like I was trying to hide a full sheet cake!

Like I said in my title, I know what I did was wrong. I was not looking for anyone to agree with what I did. I was irritated with the poor customer service, and that they couldn't even make the right cake when it was clearly indicated on the order form. It's like there was a good Amy on one shoulder, and a bad Amy on the other shoulder. I sat in the car thinking about it, and after letting good and bad battle it out, bad Amy won, so to speak.

Nope, I would have done the same thing.

One time at the grocery store, I wasn't charged for my 12 packs of soda. I went back in the store and they told me to not worry about it and they thanked me for being honest.

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Amy
Mom to Lauren, Eryn, Naysa
and announcing......
Gavin Michael Chase, 9 lbs 10 ozs
and 21 3/4 inches long on 10/13/09!

I guess what I don't understand is the hypocritical thinking that it's ok for the store to UNDER charge you, but it's not ok for them to OVER charge you?

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

"OH PLEASE! If they had overcharged you, you would have told them how to do their job." Um no Marilyn, unlike you I would never tell someone how to do their job. I may point out the error but they have trainers and managers to tell them how to do their job.

I still stand by the fact that employees are TRAINED to look in carts and make sure everything is rung up. If they are too lazy to do that or not smart enough to ask if something was paid for then perhaps companies need to be a little wiser about who they hire.

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Be careful what you wish for.....

"Too lazy or not smart enough"? How about just distracted, as this probably happens a lot. I always ask the cashier "Did you get this?", as I am not trying to come upon a lazy or dumb cashier to get free stuff.

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I don't suffer from insanity, I enjoy every minute of it!

Obviously we all have opinions on this. It doesn't make us "right" or "wrong". We all have different reasons and reasonings.
Each one of us has to make our own decisions when something has happened.
I would be willing to bet that even though most of us are very price conscious and check our receipts there have been times we missed both over and undercharging. I know I for one do not always go back when I am overcharged. I have just told myself "it's your own stupid fault for not checking before you leave the store."
On the other hand there have also been times I was not charged for items or undercharged I did not go back however if I was in the store I would make sure if I am paying attention that I am charged for what I buy.
I shop at WinCo a lot you have to bag it yourself so on a $200-$300 shopping trip a lot could go unnoticed especially if there are shoppers behind me I want to get it packed ASAP.
Unless you are stealing from the store purposely I think it all evens out.
At any rate it certainly is not something to get excited about. OP could have very well not even checked her receipt and yes I believe it is the checker's job to pay attention to BOB (bottom of basket) as well as making sure everything scans the proper price.
This was not a thievery done on purpose it was an accident on her part and maybe the checker purposely did not charge her because of the mistake.

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The political system is broke and it's a joke.

Oh boy...it's just a cake.. lol

Mitcham... I'm sorry! LOL!!!

I totally agree ladies that is what I said in the first place in the scheme of things or issues this is small, op did not do it on purpose and like Annadrose said we all have been on both sides of the fence with this kind of issue. Needless to say again it was not done on purpose and sometimes mistakes just happen. Peace to all. Catherine

Ummmm.....how about you show a little respect to the cashiers who work hard, and at best have a difficult job instead of labeling them dumb and/or lazy.

Yes, they are trained to look, but you know what? We all make mistakes, and a simple question to the cashier "did you get the XXXXX in my buggy?" is not telling them how to do their job. It's being a kind, considerate, ethical and moral human being!

I agree that in a large order with lots and lots of stuff, missing an item is understandable and happens. But, when you only have a few items and one item is $45, and your total is $30--it's obvious that it's not correct!

Would you want your teenager thinking it's ok to walk out of store w/ merchandise that they didn't pay for? Cashier error or not?
If you owned a store would you want customers to think that it's ok to walk out of the store with merchandise that they didn't pay for?

I stand by my statement that it's hypocritical to NOT saying anything when you're undercharged, but "bring it to their attention" if they overcharge you....

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

In this case, and this is the case we are talking about, it was NOT on the bottom rather on the top of the cart. A sheet cake is not a small thing and to miss it is pure laziness IMO.
If I owned a store, my cashiers would be held accountable for looking in the cart and on the bottom of the cart. The Walmart here has a huge sign on the register taht says "RING BOTTOM OF CART FIRST." If that cashier can not read those letters and can not do what is being told by management then they are the ones with the issues.

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Be careful what you wish for.....

IMHO, I think that you don't like Wal-Mart and don't really care about being and ethical and moral person when it pertains to Wal-Mart. IMHO, you like many are of the mindset that Wal-Mart is evil/bad and should be punished. But, hey, that's just my opinion.

Oh, and the cashiers at Wal-Mart are held accountable, as are the majority of cashiers at retailers.
However, you didn't address the issue of would you want to set the example for your child of walking out of a store w/ merchandise you didn't pay for. Where is the personal responsibility? A lie by omission is still a lie!
(for example: You don't ask your husband/SO if they are having an affair, but they are---they just failed to tell you. Does it make it any better? Shouldn't you have seen the warning signs? I mean if you don't know what's going on within your own marriage, isn't it partly your fault that their is an affair going on? That's what your logic and reasoning seem to suggest. If you are too lazy or dumb to keep up with your marriage, and your SO/husband cheats....well, you shouldn't have been so lazy or dumb. **DISCLAIMER** this is not how I feel about cheating/affairs, just using as an example***DISCLAIMER***

ETA: You contradicted yourself. The cake wasn't on the bottom of the cart, but you keep harping on the "ring bottom of cart first"...

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

"IMHO, I think that you don't like Wal-Mart and don't really care about being and ethical and moral person when it pertains to Wal-Mart. IMHO, you like many are of the mindset that Wal-Mart is evil/bad and should be punished. But, hey, that's just my opinion. " I know this is really hard to believe but you are WRONG... I shop at walmart all the time...

I didnt keep harping on the bottom of the cart. I put that in ONE post. I said they are trained to LOOK IN THE CART AND ON THE BOTTOM... I think that a HUGE white sheet cake box would stand out. In all honesty they didnt have to look very hard.
My personal responsibility when I am in a store is to PAY WHAT THEY TELL ME TO not tell them what they need to ring up. Hell if that is the case then why do they need cashiers? Just have self check outs for everyone in every store.

And your comment about an affair... Thats just assinine. We are talking about a cake and the accountablility of people who work at walmart.. Not someone having an affair...

OH and as far as setting an example for a child, no one has mentioned that there was a child involved...

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Be careful what you wish for.....

I am often wrong, so I could very well be wrong in my evaluation of you.
To address "pay what they tell me": So, if they told you to pay $45 more than you thought it should be, you wouldn't say question that? Seriously? You'd just think "hmmmm...coupons must not have been as much as I thought" and go about your merry way? I have to assume that you are a fairly intelligent human being, and I find it difficult to believe that you can't grasp how hypocritical it is to point out a mistake that isn't to your benefits, but to ignore a mistake that is to your benefit.

Is it hard to pick and choose when you're going to do the ethically and morally correct thing versus what's easiest????

Oh and of course their was a child involved! The OPs son....

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

I don't know how your check-out lines are set up, but here, a cashier wouldn't be able to see the cart if I had pushed up so far as to be 'even' with the cashier. As I am standing at the little mini-tabletop area to write a check/swipe my card, the cashier's view of my cart is blocked by that little writing surface.

I do disagree, anna, that there isn't a right or wrong here. Going into a store isn't a 'game' to see if you can walk out of the store with merchandise in plain sight but not pay for it. I realize the OP wasn't trying to play a game, but as she said above in a post, "I know what I did was wrong."

WalMart, regardless of their size/volume/level of assets, bought and paid for those ingredients for that cake, and paid an hourly wage to the person who made it, paid the plastics company for the tray it was on, and paid the overhead of the facility in which it was made. They didn't make that investment of time and resources with the intention of giving it away for free.

If it had been a $250 Nintendo Wii rather than a cake, would that be 'not okay' because of the value of the item? What if someone had $400 worth of tires put on in the auto department and drove away without paying for them because the cashier didn't notice the paperwork in the shopper's basket?

I think we've all got jobs when we go into the store, and mine is to make sure the cashier knows what items I'm going to walk out of the store with. The OP did nothing to *deserve* a free cake that WalMart paid for.

Awhile back, I purchased a number of things at our SWM and when I got home, noticed about seven things weren't in my bags... things I needed to cook supper that night, all of them frozen food. I called SWM and asked if they had found a bag of frozen items in the check-out area or in a cart in the parking lot, and they hadn't. They told me to bring my receipt in, show them what was missing, pick it from the shelves, and then just let the service desk know what I was doing and I could 'reclaim' those items from the freezer. They said probably an associate noticed them and put them back up since they were frozen - otherwise they'd have held them at the service desk for me.

Two days later I found a bag in my trunk - fortunately it was winter! - containing all the frozen items I thought I'd left at WalMart!

I drove straight to WalMart, got a cart, dumped those items in the cart, and just went straight to the check-out line and paid for them as though I'd gotten them off the selves that very day.

I just wouldn't have felt right keeping them without paying. The argument could be made that the store, if properly run, would've known if a customer had in fact left groceries in the check-out line, and their lack of awareness was just their own tough luck. But that wouldn't have changed the fact that I *got* something that belonged to them that they didn't intend to give away for free.

I still think the OP should call them, explain what happened... and they'll probably tell her it's not a problem and to not bother paying for it.

The store can't know if it has a cashier who is neglectful if nobody ever reports these situations.

"Oh and of course their was a child involved! The OPs son.... " The child was not with her.. or if he was she did not say that. I am sure she didnt run in the door braggin to her son that the cake was free...

It is not my job to point out their mistakes... And rarely am I overcharged because I watch as the things are rang up. Unlike the cashier in this situation I PAY ATTENTION!

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Be careful what you wish for.....

So, if you are overcharged you don't say anything?--after all it's not your job to point out mistakes(you're words not mine). Of course, this is on the rare occasion that you are overcharged...

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

Woah...this thread really takes the cake! (hehe...I'm so funny)

But, seriously...what's all the drama about? Because she didn't pay for it? Because it was Wal-Mart? Because we feel the need to validate morality or lack there of in the form of something smothered in frosting?

Come on. It is easy to say that if you were in OPs shoes you would have done something different....because it didn't happen to you. You weren't there in the moment, and now you can speculate based on your implied "morality" and not your impulsive "morality." Maybe some of you would have called out the mistake, maybe some of you wouldn't have. Who really cares.

If you read what the OP wrote....she opened with "I did something bad.." -- which to me means that she doesn't feel too great about the situation, and I'm sure she didn't come here to have people throw stones (or marzipan flowers in this case) at her. So, lighten up.

Op, for the record....I would have taken the cake. I wouldn't have gone back in. I wouldn't call then, now or ever to tell them there was a mistake. In fact, that's not really true because it most likely wouldn't have even come to that. I would have blown a gasket in the store, had the manager over at the bakery counter and asked for heads to roll. I have lost all patience for bad customer service and I'm not afraid to act on it.....so, you in my eyes, handled the right way FOR YOU.

I hope your son had a nice birthday.



...and wasn't this a cake for his 18th b-day? To me, that's a man, not a child. And I'm sure he isn't looking at his mother in a different light over a Wal-Mart cake....if that was the fact, it would be sad. Really sad....and unrealistic.

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I'm the kind of woman when my feet hit the floor in each morning, the devil says "Oh crap, she's up."

completely off topic....but not all 18 y/o are "adults" mentality wise. I'm just saying....

And I disagree that it's unrealistic to think that a child/young adult can't or doesn't see their parents in a different light just because of something that is seemingly insignificant.....

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

Nah, Kelliiii, it's you that takes the cake!! Now are ya gonna eat it too? You're so funny!

I was a little off in my calculation as to how long it would take marilynk to start cheerleading on behalf of Walmart!

cj/

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I was walking home one night and a guy hammering on a roof called me a paranoid little weirdo. In morse code. -Emo Phillips

excuse me? I am not cheerleading for Wal-Mart on this one. I'm cheerleading for behaving in an ethical and moral manner. I couldn't care less whether we are talking about Wal-Mart, Target, KMart, Costco, or Jim Bob's bait shop.

I am not the one who kept bringing Wal-Mart up as having dumb and lazy employees. And frankly, I do think some posters here have some deep-seated hatred for Wal-Mart (for whatever reason) and will rally against WalMart even when WalMart hasn't done anything wrong (in this particular example). It's a whole lot easier to blame some retailer, instead of manning up and taking responsibility for your own actions. It's one thing to accept an undercharge on a nominal amount (I mean really, did you get 10 pkts of KoolAid or 12??), but the OPs situation just smacked of "well, they screwed up in my favor, so screw them"--and that's not right no matter who the retailer is.

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

No comment. I will let the record speak for itself.

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I was walking home one night and a guy hammering on a roof called me a paranoid little weirdo. In morse code. -Emo Phillips

Oh no, I quite often do argue in favor of Wal-Mart--I don't deny that.

This is not the case though. This is a person stealing from a retailer and expecting people to tell her it's ok. It's not!
ETA: you're little wink doesn't take away the bitchiness of your posts....

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

Hey Mitcham, aren't you glad you decided to share?

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I'm the kind of woman when my feet hit the floor in each morning, the devil says "Oh crap, she's up."

You're little wink ..... would that be your little wink?

Bitchiness? OMG - pot meet kettle!
I just love getting under your skin. Fun, fun!

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I was walking home one night and a guy hammering on a roof called me a paranoid little weirdo. In morse code. -Emo Phillips

OP so sorry this post got way out of hand and to you Marilynk to bring up cheating on your dh or so what please tell me does this have to do with the thread that comment makes no sense at all. Mitchum in the end hon I sincerely hope your son enjoyed the cake. Peace. Catherine

Oh my goodness gracious.... should I just delete this thread? I had no idea it would go like this.

Ummmm... my son was not with me. I was picking up his birthday cake, and it was supposed to be a surprise. (and I guess it was a surprise for both of us, at that.)

I did not speak to anyone about the error (except the boy who brought it out, and he couldn't have cared less), so they didn't purposely not charge me because of the error. The cashier simply didn't ring it up for some reason.

The checkouts here must be different from other stores, because you can push your cart ahead a bit and then over to the left and the cart is then right next to the cashier so they can scan heavy things without having to lift them out of the cart.

Anyway..... I never meant for this to turn into such a ruckus.... I guess I have now done two bad things, first the cake and now all this.

The difference is I *KNOW* I can be bitchy (in fact I'm paid quiet well to be "the bad guy" or bitch, if you will)....I just don't like being portrayed as a cheerleader "for WalMart" when that's not the case.

And "hon" you aren't under my skin--just an FYI that you were coming across as bitchy, you do with that what you will.

Very few have addressed what they would have done if they realized they had been overcharged....And it's the same thing! A mistake is a mistake is a mistake--whether it's beneficial to you or detrimental to you. To point out an overcharge, but not an undercharge is hypocritical. So, if you don't fall into that category then hypocrit doesn't apply to you.

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"

Don't delete. It will be lockedf soon enough because it is so long...It gave us all something to talk about

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Nobody can make you feel inferior without your consent.

E. Roosevelt

Amen Sister!! My thoughts exactly..

mitcham, I hope your son had a great birthday and I'm sorry your post got out of hand

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Brenda

GO #24 JEFF GORDON

Yes, happy birthday to your son! I hope that he had a good one and that mom handled him turning 18 okay.

That's what I'd like to know. Why in the world would you take someone else's cake? Imagine how that person must have felt when they came in to pick up their cake and you've walked off with it

Sounded to me like they didn't make the cake she ordered, and just went in the back and wrote the message on another cake they had in stock she said it had the slip for the cake she did order on it...

The OP didn't take someone else's cake.

Aarrrgh..... I did not take someone else's cake! Walmart did not make the cake I ordered!

There is a book in the bakery you look through and you pick out the design you want on the cake. I picked out a Winnie the Pooh design because he loved Winnie when he was little and I thought he and his friends would find it funny.

The cake I picked up had a slip taped to the box clearly indicating the Winnie cake I ordered, but they make a completely different cake. MY NAME was on the slip - IT WAS NOT SOMEONE ELSE'S CAKE.

The only thing they did right was "Happy 18th Birthday Matthew"

Totally off topic but I HATE Walmart!!!!!!!! YUCK, YUCK, YUCK. I cringe every time my Mom asks me to go with her(which is at least twice a week). She loves the place and spends hours in there.

do some people watching! You know what kind of strange and unique people you see in WalMart....

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Mental that one, I'm telling you. ---Ron Weasley, "Harry Potter and the Chamber of Secrets"