hi,

I ordered a box set of movies from half.co a few weeks ago, and they never came. I finally can send a note to the lister, tomorrow, is there any thing else I can do? How can I get my money back? Should I call my credit card company?
I have never had ths happen before and I am lost as to what to do.

Thanks for any help you can offer!
Sandra

I'm thinking with half.com, it will be taken care of. I had a problem once with being sent the wrong book, nothing close to what I ordered. And I did receive a credit.
I'd sent the note tomorrow and see if the seller responds to you. The seller may have proof of shipment, they're suppose to. I'd wait and see what type of response you get. But I do believe it will be taken care of.

You can file a complaint with half.com and they will refund you if the seller does not handle it for you.

I had the same experience with a book a few months ago and the refund process went very smoothly, no trouble at all.