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My HELPDESK Board - 'FAQ' This forum is set up to answer questions and help members learn how to get around the MyCoupons ShoppingBoards. This board provides "HOW TO" explanations of processes used, plus other quality information.

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  #1 (permalink)  
Old 06-17-2007, 02:18 PM
tag1114's Avatar
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Blog Problems

Today I have been unable to access my blog. It tells me I must log in, though I'm already logged in. I did log out and log in again and try to access it and was still unable to.
Any suggestions?
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Old 06-18-2007, 08:54 AM
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Please log out of the site, clear your cookies, temp files and history. If you still have a problem, please email us at help@mycoupons.com

Thanks...we'll further investigate!
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Old 06-18-2007, 05:15 PM
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Here's the message that I am still getting. I have logged out, cleared my cookies, etc.

Login

Access is forbidden. You must authenticate first here.


As you can see I am logged in but it's telling me to log in and then when I try to, it says username/password is not correct.
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Old 06-18-2007, 10:47 PM
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Quote:
Originally Posted by tag1114 View Post
Here's the message that I am still getting. I have logged out, cleared my cookies, etc.

Login

Access is forbidden. You must authenticate first here.


As you can see I am logged in but it's telling me to log in and then when I try to, it says username/password is not correct.
I had your exact same problem. I had just about given up on the blog, but then one day I tried it in Firefox (I normally use IE) and it works fine. The coupon credits game won't work in Firefox though, so you'll probably have to use both browsers here. Hope it helps.
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Old 06-19-2007, 12:41 AM
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Quote:
Originally Posted by marsha1963 View Post
I had your exact same problem. I had just about given up on the blog, but then one day I tried it in Firefox (I normally use IE) and it works fine. The coupon credits game won't work in Firefox though, so you'll probably have to use both browsers here. Hope it helps.
Thanks but why was it working fine with IE and now suddenly it just doesn't work? There has to be a problem and reason for this.

ETA: Marsha, I tried accessing my blog using Firefox and it does work. I then tried using IE again and still received the same error message. So thanks for that tip! At least I can access my blog, it's a bit frustrating as I don't use Firefox but whatever works! I'd still like to know why it worked fine with IE before and now suddenly doesn't.

Last edited by tag1114; 06-19-2007 at 12:57 AM.
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