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I too had an issue a few months ago. I definitely clicked through the site, etc and did not receive credit. I did get the response of "yes, received your email" at first but got a real response not too long after.
They said they could not find the transaction and that the seller could not verify...yada, yada. I emailed them my confirmation email but that didn't help.
Finally I said, "Okay, but this is exactly why I do not make more purchases through MP."....and then they manually credited it.
Over the years, my luck with MP crediting has been sporadic.
good luck!
Karen
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