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Old 07-02-2008, 06:56 AM
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yet another computer question....

We moved around our computers over the weekend. )on a wireless network). but we can't get one of them to connect to the internet but it does connect to out network. don't know what happened. I thought I've learned a lot about troubleshooting but this one is stumping me. any suggestions?
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Old 07-02-2008, 07:07 AM
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Hi...I'm probably not going to be any help because you probably tried this already..but this is what I have to do occasionally when my computer won't connect again.
Go to control panel click on Network Connections
Then click on Local Network connections(or whatever may be your network)
Then click on support tab then on repair button.

This works for me when my computer decides it just doesn't want to be connected to the internet any longer.
Other than this I am no help...Good Luck!!!
Hopefully someone else will be able to help!!
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Old 07-02-2008, 07:10 AM
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yep. tried that already but thanks.
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Old 07-02-2008, 07:40 AM
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OK, whats the router name, ISP, and what is the operating system?

cant help ya without that info.

Be on later after summer school.
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Old 07-02-2008, 12:41 PM
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router is netgear, comcast and windows xp.......
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Old 07-02-2008, 12:59 PM
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Have you tried unplugging the router from the power,leave it off for a minute or two and then reconnecting?
I have had to do that in the past to reconnect (I also have NetGear)
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Old 07-02-2008, 01:32 PM
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first try, unplugging at the power source......the internet connection, router and turn off puter......... those steps. for 1 minute.


power up the internet, router and then the puter...wait let them connect. If that does not do the trick I would suggest calling netgear, they can walk you thru the setps to get all online,,
Its hard to tell you what to do without me knowing all your settings. There are lots of things I could walk you through , but calling netgear is the easist.
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Old 07-02-2008, 01:37 PM
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the computers are connecting to our network but one cannot get an internet connection.
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Old 07-02-2008, 08:48 PM
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So that means the trouble is in your router and puter settings. I still suggest you call netgear so you can get them all running . Did you try going thru internet options, connections and then lan settings?>
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