For in-store purchases: You will get an even exchange or a refund with the original receipt or an even exchange or a merchandise credit with a gift receipt.
Without the receipt, you will get an even exchange or merchandise credit based on the lowest sale price within the last 13 weeks.
For online purchases: You can return the items in-store for a faster refund with your invoice.
Otherwise, print your order invoice. Fill out the return form from the package. Pack your item with the invoice, all tags and return form. Ship the package back to Kohl’ with a tracking number. Note that Kohl’s does not pay for return shipping.